What is the distance from the hotel to the city center?
10 January 2024
The hotel is conveniently located approximately 5 minutes away from the city center.
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Alpen Resort & Spa, Zermatt
486US$
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Key details
About the Resort
Spissstrasse 52,
Zermatt,
Switzerland,
3920,
Valais
- Close to ski lifts
Perfect
9.2
4.5
4.6
Loved by guests
"There are also indoor and outdoor lounges near the pool."
"The new spa area is such a treat."
"The hotel is in a good location, a shortish, fairly flat walk from the station In Zermatt."
Alpen Resort & Spa - First-Class Resort near Zermatt
The Alpen Resort Hotel, BW Signature Collection by Best Western is located near the railway station in Zermatt. Guests can dine at Restaurant Matterhorn offering Swiss and international dishes, and the Grill restaurant "Hornox" for meat and vegan options. The property features a wellness area with a pool landscape, dream shower, ice pool and relaxation rooms. Leisure amenities include bike trails, hiking trails, and a playroom with badminton, table tennis, table soccer and billiards. The hotel offers a tennis court in summer. Daily train connections from surrounding airports arrive at the Zermatt terminus. The hotel provides its own shuttle between 7 AM and 9 PM. The hotel is pet-friendly.
Additional perks of the hotel
Skiing on 400 km of accessible slopes
Ski storage room with ski boot dryer and personal ski lockers
Hotel bar with drinks
Matterhorn views from almost every corner of the village
Rooms
The Alpen Resort & Spa offers a variety of rooms. Double rooms provide two single beds or one double bed, a garden terrace or balcony, a kettle, and coffee and tea facilities. Panorama double rooms feature a balcony with Matterhorn views. Family rooms include a bedroom with a sitting area and a separate small room. Family suites offer two bedrooms, a living room, and a garden terrace.
Other conveniences
Bathtub with shower
Hairdryer
WIFI
Minibar
Safe
Coffee and tea maker
“What stands out is the Matterhorn views, enjoyed from well-appointed rooms after a day on the slopes or at the impressive wellness center; the complimentary shuttle is a welcome convenience. Its family-friendly focus, complete with kids' areas and diverse dining, balances activity and relaxation. A stay here promises both comfort and attentive service.”
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
270 sq. feet
2 Single beds
Shower
Heating
room details
Family Room extra Bedroom
2 persons
325 sq. feet
3 Single beds
Shower
Heating
room details
Panoramic Family Room Matterhorn View
2 persons
325 sq. feet
4 Single beds
Shower
Heating
room details
Panorama Double Room Matterhorn View
2 persons
325 sq. feet
2 Single beds
Shower
Heating
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Car park
- Handicap parking
- Safe deposit box
- Concierge desk
- Pets allowed
- 24-hour security
- Luggage storage
- Ski storage
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Skiing
- Hiking
- Tennis court
- Billiard tables
- Darts
- Table tennis
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Ski pass vendor
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Children's menu
- Children's pool
- Children's play area
- Game room
Spa & Leisure
- Rooftop pool
- Plunge pool
- Indoor swimming pool
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Jacuzzi
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Turndown service
- Mirror
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Dining at Alpen Resort & Spa offers a delightful blend of traditional flavors and contemporary dining experiences. Guests can indulge in authentic Italian cuisine, local specialties, and international fare, all served in inviting, family-friendly settings perfect for any occasion.
Restaurant Matterhorn
Italian and International
Ambiance
A warm and welcoming setting featuring alfresco dining options, perfect for soaking in the surrounding views.
Key Offerings
A menu highlighting vegetarian and gluten-free choices alongside traditional Italian dishes. A cozy bar area offers a selection of drinks to complement meals.
Reservation
Recommended
Open for breakfast, lunch, and dinner from 11:30 to 22:30, daily.
Grill Restaurant Hornox
Grill and Vegan
Ambiance
Rustic mountain charm with a cozy, relaxed atmosphere, perfect for enjoying hearty meals after a day of adventure.
Key Offerings
A diverse menu featuring expertly grilled meats and creative vegan dishes, catering to varied dietary preferences.
Reservation
Recommended
Open for lunch and dinner; exact hours vary.
Quaint Hotel Bar
Bar and Lounge
Ambiance
A snug and inviting space, designed to be a friendly gathering spot for guests to unwind.
Key Offerings
An extensive drink menu featuring cocktails, wines, and local spirits, ideal for a pre-dinner sip or a late-night wind down.
Reservation
Not needed
Hours vary, typically open during restaurant operating times.
Location
Spissstrasse 52,
Zermatt,
Switzerland,
3920,
Valais
Map view
Spissstrasse 52,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Museum
Matterhorn Museum
3100 ft
Landmark
The Matterhorn
1.6
mi
Cemetery
Mountaineer's Cemetery
3200 ft
Church
St Peter's English Church
2500 ft
Bridge
Photopoint Kirchbrucke bridge
2900 ft
Church
Parish Church of St. Mauritius
3200 ft
Landmark
Walk of Climb
2700 ft
Landmark
Stellisee
2300 ft
Landmark
Hinterdorfstrasse
2600 ft
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
5100 ft
Landmark
Bergfuhrerdenkmal
2800 ft
Landmark
Gorner Gorge
1.3
mi
Landmark
Sunnegga
1.8
mi
Beach
Leisee
1.3
mi
Theme Park
Forest Fun-Park Zermatt
1.1
mi
Ski Area
Wolli park for beginners Sunnegga
1.9
mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.5
mi
Garden
Ricola Herb Garden
1.5
mi
Beach
Grunsee
2.2
mi
Landmark
Grindjisee
2.2
mi
Landmark
Platthorn
2.0
mi
Landmark
Unterrothorn
2.2
mi
Landmark
Zmutt Glacier
2.2
mi
Landmark
Zmutt
2.1
mi
Landmark
5-Seenweg
2.1
mi
Nearby
Hohbalmen
1600 ft
Castor Mountain
1600 ft
Denner Partner
600 ft
Murmeli Brunnen
1200 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
2900 ft
Restaurants
Restaurant Matterhorn
100 ft
Spissstrasse 52 Best Western Alpen Resort Hotel
Marie's Deli Zermatt
800 ft
Untere Mattenstrasse 12
Walliserstube Zermatt
1300 ft
Gryfelblatte 2
Rosstall
1600 ft
Bahnhofplatz 50
Gusto Matto
1500 ft
Bahnhofplatz 36
CasaMia
1500 ft
Bahnhofplatz 36
Othmars hutte
1600 ft
Riedweg
Sonne
1600 ft
Metzggasse 35
Golden India
1600 ft
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
1800 ft
Bahnhofstrasse
Explore Zermatt
Explore Zermatt
Matterhorn Museum
12 minutes' walk
Comprehensive exhibits on Zermatt's history with unique artifacts. Offers guided tours for deeper insights.
The Matterhorn
30 minutes' walk
Iconic peak known as the symbol of the Swiss Alps. Great for photography and enjoying stunning views.
St Peter's English Church
10 minutes' walk
Charming church with lovely architecture and peaceful grounds. Hosts regular services and community events.
Mountaineer's Cemetery
12 minutes' walk
A poignant memorial honoring climbers with stunning mountain views. Offers reflection in a serene environment.
Restaurant Matterhorn
1 minute' walk
Cozy atmosphere with local Swiss cuisine. Notable for raclette and fondue, reservations advised.
Walliserstube Zermatt
5 minutes' walk
Charming Swiss bistro offering hearty regional dishes. Known for seasonal specialties and a wine selection.
Getting around
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible at a location nearby at CHF 16 per day.
Internet
is available in for free.
Breakfast
At the hotel Alpen Resort & Spa guests are invited to a full breakfast served for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
German
Number of floors:
5
Number of rooms:
56
Former name
Best Western Alpen Resort
Questions of the users
About Alpen Resort & Spa
How can guests catch the free shuttle service from the train station to the hotel?
15 February 2024
Upon arriving at Zermatt train station, guests can use a free phone to call the hotel for shuttle service. There is no set schedule, and the shuttle operates based on guest arrivals.
Is there a complimentary shuttle provided from the hotel to the ski lifts?
25 March 2024
Yes, there is a free public bus service that takes guests directly to the cable car station.
Are pets allowed at the hotel, specifically cats?
12 April 2024
Yes, cats and dogs are permitted with an additional charge of CHF 15 per pet, per night.
Is there a suitable accommodation option for four adults booking a single room?
21 May 2024
Certain room categories can accommodate up to four people, making them ideal for a group of that size.
Can children use the pool and spa facilities?
30 June 2024
Children are welcome in the pool and jacuzzi as long as they are supervised by an adult but are not permitted in the sauna.
What does the option to add half board include?
5 July 2024
Choosing half board means that dinner will be included along with breakfast during the stay.
What is the policy regarding luggage storage before check-in or after check-out?
15 August 2024
There is no charge for storing luggage on the day of arrival before check-in or on the day of departure.
What types of wellness facilities are available for guests?
20 September 2024
Guests can enjoy a variety of wellness facilities including a sauna, steam bath, onsen bath, jacuzzi, and a large swimming pool, which are available from 12:00 to 22:00.
Are there kitchen facilities available in any of the rooms or suites?
30 October 2024
Most rooms do not feature kitchen facilities, but dining options are available on-site with a variety of culinary offerings.Next best alternative
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